Love It Longer
We want you to enjoy your Collective Closets pieces for years to come. Our silk, silk-blend and satin fabrics deserve a little extra care to keep them looking beautiful.
Always follow the care label on your individual garment. Where washing is permitted:
Gently hand wash in cool water with a mild detergent suitable for the fabric.
Do not soak, bleach, rub or wring.
Gently press out excess water and air dry in the shade.
Avoid tumble drying and direct heat.
If ironing is permitted, use a low setting on the reverse with a pressing cloth.
Take care around jewellery, rough surfaces and sharp objects that may snag delicate fabric.
Between wears, air your dress and store it away from direct sunlight. A little care goes a long way.

Returns Made Simple
We want you to love your Collective Closets pieces. If something isn’t quite right, we offer refunds, exchanges or store credit in accordance with our Returns & Exchanges policy.
How to Arrange a Return
Email info@collectiveclosets.com.au within 48 hours of receiving your order, including your order number and whether you would prefer a refund, exchange or store credit.
Return your item via tracked Express Post to:
Collective Closets
40 Canberra Avenue
Hoppers Crossing VIC 3029
Australia
Please keep your tracking details until your return has been received.
Return Conditions
Items must be unworn and in their original condition, with tags attached.
Exchanges are subject to availability.
Sale items are final sale for change-of-mind returns.
These conditions do not affect your rights under Australian Consumer Law.
View our full Returns & Exchanges policy for further details.
Need a Hand?
Email info@collectiveclosets.com.au or call 0429 943 908.